Emotionally Based School Non-Attendance (EBSNA): A Guide for Parents & Young People

Understanding EBSNA: When School Feels Too Hard

A guide for children, young people and parents

If getting to school has started to feel overwhelming, emotional, or impossible, you are not alone.

Many families experience this at some point, and it can feel confusing, worrying and sometimes even isolating. You might hear terms like school refusal, school avoidance, school non-attendance or EBSNA.

Let’s gently unpack what this means and what support can look like.

 

What is EBSNA?

EBSNA stands for Emotionally Based School Non-Attendance.

It describes when a child or young person finds attending school extremely difficult because of emotional distress, rather than simply not wanting to go.

This distress is very real and can show up as:

  • Anxiety or panic before school

  • Tearfulness or meltdowns

  • Physical symptoms (headaches, stomach aches, nausea)

  • Difficulty sleeping before school days

  • Withdrawal or shutdown

  • Feeling overwhelmed or exhausted by the idea of school

EBSNA is not about being naughty or lazy.
It is usually a sign that a young person is struggling emotionally and needs support.

 

Why does EBSNA happen?

There is rarely one single cause. EBSNA usually develops when several pressures build up over time.

Every young person is different, but common contributing factors include:

Anxiety and emotional wellbeing

Many young people experiencing EBSNA are dealing with:

  • General anxiety

  • Social anxiety

  • Panic attacks

  • Low mood or depression

  • Perfectionism or fear of failure

School can feel like a place where they must cope with many demands at once.

 

Neurodiversity and sensory overwhelm

EBSNA is more common in children and young people who are:

  • Autistic

  • ADHD

  • Sensory sensitive

  • Struggling with learning differences

Busy corridors, noise, expectations and unpredictability can feel overwhelming and exhausting.

 

Social pressures and friendships

School is not just about learning — it is also a huge social environment.

Difficulties can include:

  • Friendship struggles

  • Bullying or feeling unsafe

  • Feeling different or misunderstood

  • Fear of embarrassment or judgement

For some young people, the social side of school feels harder than the academic side.

 

Academic pressure and expectations

Young people can feel:

  • Pressure to succeed

  • Fear of getting things wrong

  • Difficulty keeping up with work

  • Stress around exams or homework

Even very capable students can feel overwhelmed by expectations.

 

Big life changes or transitions

EBSNA sometimes begins after:

  • Moving school or starting secondary school

  • Illness or time off school

  • Family changes

  • Bereavement or loss

  • Pandemic disruption

These experiences can affect feelings of safety and confidence.

 

What does EBSNA feel like for a young person?

Many young people describe feeling:

  • “Like my brain says school isn’t safe.”

  • “Like something bad will happen.”

  • “Like I can’t cope with everything.”

  • “Exhausted before the day even starts.”

This can be incredibly frustrating for them too.
Most young people experiencing EBSNA want to feel okay about school — they just don’t know how.

 

How parents can support a child experiencing EBSNA

If you are a parent, you may be feeling worried, helpless, or unsure what to do next. That is completely understandable.

Support doesn’t need to be perfect — it just needs to be gentle and consistent.

1. Start with understanding, not pressure

Try to approach the situation with curiosity rather than urgency.

Helpful phrases might include:

  • “I can see how hard this feels.”

  • “We’ll figure this out together.”

  • “You’re not in trouble.”

Reducing shame helps young people open up.

 

2. Think in small steps

Recovery rarely happens overnight.

Instead of focusing on full attendance, think about:

  • Getting dressed for school

  • Visiting the school building

  • Attending for part of the day

  • Rebuilding confidence gradually

Small steps are powerful.

 

3. Work with the school

Schools can provide support such as:

  • Reduced timetables

  • Safe spaces

  • Pastoral support

  • Gradual reintegration plans

You don’t have to navigate this alone.

 

4. Support emotional regulation at home

Helpful strategies include:

  • Predictable routines

  • Good sleep habits

  • Gentle morning transitions

  • Time to decompress after school

  • Validating feelings rather than dismissing them

Safety and connection are key.

 

5. Consider therapeutic support

Counselling can help young people:

  • Understand their anxiety

  • Build coping strategies

  • Develop confidence

  • Feel heard and supported

Having a safe space to talk can make a huge difference.

 

How young people can help themselves

If you are a young person reading this, what you are feeling is valid.

Some small things that may help:

  • Talking to someone you trust

  • Breaking school into tiny steps

  • Practising breathing or grounding exercises

  • Writing down worries to get them out of your head

  • Remembering that feelings change, even when they feel huge

You don’t have to figure everything out alone.

 

When to seek extra help

It may be time to seek support if:

  • School attendance is dropping

  • Anxiety is affecting sleep or health

  • Your child feels stuck or overwhelmed

  • Family life is becoming very stressful

Early support can make a big difference.

 

UK Support and Helpful Resources

If you would like more information or support, these organisations can help:

 

A gentle reminder

EBSNA is not a failure.
It is a sign that a young person needs support, safety and understanding.

With the right help, things can get better.

If you or your child are struggling with school anxiety and would like a supportive space to talk, you are very welcome to get in touch.

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